The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or out and about and can change settings to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy supplier for valuable rebates, as you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it yourself or call a HVAC professional like J.L. Brady Company LLC. If you’re wiring it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem as the thermostat can get enough power from other heating and cooling wires.

In some cases, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from outdated programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get ample power, Nest says you could encounter some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is producing strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t switch on or turns off and on repeatedly in a short period of time.

You may think something is suspect with your heating and cooling system, but if you just started using the Nest, we advise you check your thermostat first. This is especially pertinent if the weather is mild, and you haven’t been running your heat or air conditioning frequently.

Our Pros Can Resolve Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting without help but can’t fix the problem, a smart thermostat specialist including one from J.L. Brady Company LLC can assist you. We can pinpoint the issue and add a C-wire, if needed.

Smart thermostats including the Nest are created to make your life more convenient, through automatic energy-efficient programming and the opportunity to keep an eye on temps while you’re on the go. It’s a frustrating experience when yours won’t run properly, but our heating and cooling pros at J.L. Brady Company LLC can take care of the problem fast.

If you’re running into strange heating and cooling behavior with your new Nest, call us at 309-517-7511 to request your appointment now.